Before submitting a complaint, we suggest that you discuss the problem with the caregiver concerned or his/her superior. You can also submit a complaint by E-mail : commissaire.cisssmc16@ssss.gouv.qc.ca
The information submitted is CONFIDENTIAL.
You can reach the Service Quality and Complaints Commissioner by phone : 450 466-5434 or 1 866 967-4825, ext. 8884