{"id":204543,"date":"2022-02-10T10:46:20","date_gmt":"2022-02-10T15:46:20","guid":{"rendered":"https:\/\/santemc.quebec\/icentre\/?page_id=204543"},"modified":"2023-11-17T14:59:06","modified_gmt":"2023-11-17T19:59:06","slug":"utiliser-le-sil","status":"publish","type":"page","link":"https:\/\/santemc.quebec\/icentre\/systeme-dinformation-des-laboratoires-sil\/utiliser-le-sil\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<div id=\"accordion\">\n<h3>Formations et patients test<\/h3>\n<div>\n<p><strong>1. Pour suivre les formations concernant le SIL via la plateforme ENA Provincial &#8211; FCP :<\/strong><\/p>\n<p><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/fcp.rtss.qc.ca\/course\/view.php?id=10737\" target=\"_blank\" rel=\"noopener\">Formation : SIL provincial \u2013 utiliser SoftWebPlus pour la saisie de requ\u00eates, l&rsquo;enregistrement de pr\u00e9l\u00e8vements et la consultation de r\u00e9sultats (rtss.qc.ca)<\/a><\/span><\/p>\n<p><strong>Pour vous connecter \u00e0 la plateforme ENA Provincial &#8211; FCP :<\/strong><\/p>\n<ul>\n<li>Cliquez sur le lien (ci-haut) qui vous am\u00e8nera \u00e0 la formation sur la plateforme de l\u2019environnement num\u00e9rique d\u2019apprentissage provincial (ENA)<\/li>\n<li>Indiquez votre CISSS d\u2019appartenance (votre \u00e9tablissement), votre nom d\u2019utilisateur et mot de passe de votre compte unifi\u00e9 puis cliquer sur \u00ab Connexion \u00bb <a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/06\/ENA_01.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-206167 aligncenter\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/06\/ENA_01.jpg\" alt=\"\" width=\"393\" height=\"362\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/06\/ENA_01.jpg 477w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/06\/ENA_01-300x275.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/06\/ENA_01-327x300.jpg 327w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><\/a><\/li>\n<\/ul>\n<ul>\n<li>Cliquez sur le bouton \u00ab Cliquez ici pour aller directement \u00e0 l\u2019auto-inscription \u00bb<\/li>\n<li>Compl\u00e9tez la question \u00ab Est-ce que vous devez suivre cette formation ? \u00bb et cliquer sur le bouton \u00ab Enregistrer le changement \u00bb<\/li>\n<li>Vous aurez maintenant acc\u00e8s \u00e0 la formation.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102919.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206790 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102919.png\" alt=\"\" width=\"840\" height=\"811\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102919.png 840w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102919-300x290.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102919-768x741.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102919-311x300.png 311w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102800.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206789 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102800.png\" alt=\"\" width=\"856\" height=\"340\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102800.png 856w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102800-300x119.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102800-768x305.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/Capture-decran-2022-10-19-102800-500x199.png 500w\" sizes=\"(max-width: 856px) 100vw, 856px\" \/><\/a><\/p>\n<p><strong>2. Que faire si vous avez oubli\u00e9 votre nom d&rsquo;usager ou votre mot de passe?<\/strong><\/p>\n<ul>\n<li>Pour le personnel du CISSS de la Mont\u00e9r\u00e9gie-Centre : <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/intranetcisssmc.rtss.qc.ca\/connexion\/jai-oublie-mon-mot-de-passe-ad\" target=\"_blank\" rel=\"noopener\">Proc\u00e9dure pour les employ\u00e9s, gestionnaires et m\u00e9decins<\/a><\/span><\/li>\n<li>Pour le personnel du CISSS de la Mont\u00e9r\u00e9gie-Est :\n<div>Veuillez vous connecter avec le m\u00eame compte que celui de Logibec<\/div>\n<\/li>\n<li>Pour le personnel du CISSS de la Mont\u00e9r\u00e9gie-Ouest : \u00c9crire \u00e0 l&rsquo;adresse suivante <a href=\"mailto:formation.cisssmo16@ssss.gouv.qc.ca\" target=\"_blank\" rel=\"noopener\">formation.cisssmo16@ssss.gouv.qc.ca<\/a><\/li>\n<\/ul>\n<p><strong>3. Vous n&rsquo;avez pas de compte ENA (compte unifi\u00e9 &#8211; nomm\u00e9 auparavant \u00ab compte FCP \u00bb), que devez-vous faire pour en obtenir un?<\/strong><\/p>\n<ul>\n<li>CISSS Mont\u00e9r\u00e9gie-Centre : Communiquer avec le Service de d\u00e9veloppement de l&rsquo;organisation, de l&rsquo;individu et des talents au 450 359-5000 poste 3232<\/li>\n<li>CISSS Mont\u00e9r\u00e9gie-Est : Utiliser le code pour l\u2019Espace Savoirs, vous pouvez y acc\u00e9der au m\u00eame endroit. Sinon, \u00e9crire \u00e0 <a href=\"mailto:espace-savoir.cisssme16@ssss.gouv.qc.ca\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-safelink=\"true\" data-linkindex=\"0\">espace-savoir.cisssme16@ssss.gouv.qc.ca<\/a><\/li>\n<li>CISSS Mont\u00e9r\u00e9gie-Ouest : \u00c9crire \u00e0 l&rsquo;adresse suivante <a href=\"mailto:formation.cisssmo16@ssss.gouv.qc.ca\" target=\"_blank\" rel=\"noopener\">formation.cisssmo16@ssss.gouv.qc.ca<\/a><\/li>\n<\/ul>\n<p><strong>4. Quelle est la proc\u00e9dure de connexion \u00e0 la plateforme ENA Provincial &#8211; FCP si je fais partie d&rsquo;une client\u00e8le hors r\u00e9seau de la Sant\u00e9 et des Services sociaux (hors-RSSS)?<\/strong><\/p>\n<p><a href=\"https:\/\/fcp-partenaires.ca\/login\/index.php\" target=\"_blank\" rel=\"noopener\">Cliquez ici pour vous rendre sur la plateforme pour les partenaires externes1\u00a0<\/a><\/p>\n<p>Si vous \u00eates un employ\u00e9 veuillez vous r\u00e9f\u00e9rer \u00e0 la r\u00e9ponse 1.<\/p>\n<p>Suivez les \u00e9tapes ci-dessous :<\/p>\n<p><strong>\u00c9TAPE 1<\/strong><br \/>\nCr\u00e9er un compte avec une adresse Outlook (comptes Microsoft et partenaires comme Live ou Hotmail) ou Gmail<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_01.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206823 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_01.jpg\" alt=\"\" width=\"774\" height=\"362\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_01.jpg 774w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_01-300x140.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_01-768x359.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_01-500x234.jpg 500w\" sizes=\"(max-width: 774px) 100vw, 774px\" \/><\/a><\/p>\n<p><strong>\u00c9TAPE 2<br \/>\n<\/strong>Remplir la fiche d\u2019inscription pour les partenaires des services hors r\u00e9seau et cliquer sur \u00ab Enregistrer \u00bb.<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/etape2-1.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-207136\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/etape2-1.png\" alt=\"\" width=\"549\" height=\"256\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/etape2-1.png 549w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/etape2-1-300x140.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/etape2-1-500x233.png 500w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/><\/a><\/p>\n<p><strong>\u00c9TAPE 3<\/strong><br \/>\nRechercher et s\u00e9lectionner la formation en inscrivant \u00ab SIL \u00bb dans le moteur de recherche<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape3.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-207130\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape3.png\" alt=\"\" width=\"717\" height=\"232\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape3.png 717w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape3-300x97.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape3-500x162.png 500w\" sizes=\"(max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p><strong>\u00c9TAPE 4<\/strong><br \/>\nS\u00e9lectionner le module \u00e0 suivre en cliquant sur le cercle. Nous proposons aux m\u00e9decins de suivre la formation F \u2013 Introduction et consultation<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape4.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-207129\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape4.png\" alt=\"\" width=\"840\" height=\"281\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape4.png 840w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape4-300x100.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape4-768x257.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape4-500x167.png 500w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/a><\/p>\n<p><strong>\u00c9TAPE 5<\/strong><br \/>\nD\u00e9buter la formation en cliquant sur le module que vous trouvez en d\u00e9filant la page.<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape5.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-207128\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape5.png\" alt=\"\" width=\"746\" height=\"87\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape5.png 746w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape5-300x35.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/01\/Etape5-500x58.png 500w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/a><\/p>\n<p>Une fois la formation termin\u00e9e, le certificat de participation \u00e0 imprimer sera la seule preuve accessible de la r\u00e9ussite de la formation. On y retrouve le nom de l\u2019utilisateur, de la formation et des modules r\u00e9ussis.<\/p>\n<p>Le menu de gauche permet de retrouver les formations d\u00e9j\u00e0 commenc\u00e9es (onglet \u00abmes formations\u00bb) ou de revenir \u00e0 la page principale (onglet \u00abtableau de bord\u00bb)<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_05.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206827 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_05.jpg\" alt=\"\" width=\"586\" height=\"378\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_05.jpg 586w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_05-300x194.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_05-465x300.jpg 465w\" sizes=\"(max-width: 586px) 100vw, 586px\" \/><\/a><\/p>\n<p>Toutes les informations pour le support technique en cas de besoin se trouve au bas de la page<a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_02.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206824 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_02.jpg\" alt=\"\" width=\"967\" height=\"351\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_02.jpg 967w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_02-300x109.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_02-768x279.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/10\/horsRSSS_02-500x181.jpg 500w\" sizes=\"(max-width: 967px) 100vw, 967px\" \/><\/a><\/p>\n<p>Pour toute question en lien avec la connexion, veuillez communiquer avec le Service de soutien :<\/p>\n<ul>\n<li>Par t\u00e9l\u00e9phone:1 888 360-5408 du lundi au vendredi de 8 h \u00e0 17 h (sauf les jours f\u00e9ri\u00e9s)<\/li>\n<li>Par courriel : <a href=\"mailto:support@fcp-partenaires.ca\" target=\"_blank\" rel=\"noopener\">support@fcp-partenaires.ca<\/a><\/li>\n<\/ul>\n<p><strong>5. <\/strong><strong> Existe-t-il des patients pour faire des tests?\u00a0<\/strong><\/p>\n<p>Oui, voici la liste des dossiers \u00e0 utiliser :<\/p>\n<table style=\"height: 499px;\" width=\"740\">\n<tbody>\n<tr>\n<td width=\"192\"><strong>Dossier<\/strong><\/td>\n<td width=\"192\"><strong>Nom<\/strong><\/td>\n<td width=\"192\"><strong>Pr\u00e9nom<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"192\">KZZZ00000558<\/td>\n<td width=\"192\">KB541-TEST<\/td>\n<td width=\"192\">TEST- SUPERU1<\/td>\n<\/tr>\n<tr>\n<td width=\"192\">KZZZ00000559<\/td>\n<td width=\"192\">KB541-TEST<\/td>\n<td width=\"192\">TEST- SUPERU2<\/td>\n<\/tr>\n<tr>\n<td width=\"192\">KZZZ00000560<\/td>\n<td width=\"192\">KB541-TEST<\/td>\n<td width=\"192\">TEST- SUPERU3<\/td>\n<\/tr>\n<tr>\n<td width=\"192\">KZZZ00000561<\/td>\n<td width=\"192\">KB541-TEST<\/td>\n<td width=\"192\">TEST- SUPERU4<\/td>\n<\/tr>\n<tr>\n<td width=\"192\">KZZZ00000562<\/td>\n<td width=\"192\">KB542-TEST<\/td>\n<td width=\"192\">TEST- SUPERU5<\/td>\n<\/tr>\n<tr>\n<td width=\"192\">KZZZ00000563<\/td>\n<td width=\"192\">KB542-TEST<\/td>\n<td width=\"192\">TEST- SUPERU6<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>Mat\u00e9riel informatique et ic\u00f4nes<\/h3>\n<div>\n<p><strong><span class=\"TextRun SCXW15975765 BCX9\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW15975765 BCX9\">1. Que faire lorsque cette image appara\u00eet ?<\/span><\/span><\/strong><\/p>\n<p>Lorsque vous ouvrez le nouveau syst\u00e8me information des laboratoires (SIL) pour une premi\u00e8re fois, il se peut que cette fen\u00eatre apparaisse \u00e0 votre \u00e9cran.<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/fenetre_autorisation.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-206259\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/fenetre_autorisation.jpg\" alt=\"\" width=\"767\" height=\"238\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/fenetre_autorisation.jpg 767w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/fenetre_autorisation-300x93.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/fenetre_autorisation-500x155.jpg 500w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/a><\/p>\n<p>Pour poursuivre avec le SIL, vous devez cocher la case <em>Toujours aut<\/em><em>oriser.\u00a0<\/em><\/p>\n<p><strong>2. Quel type de mat\u00e9riel informatique est n\u00e9cessaire pour effectuer les t\u00e2ches suivantes :\u00a0<\/strong><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206302 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1.png\" alt=\"\" width=\"1273\" height=\"394\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1.png 1273w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1-300x93.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1-1024x317.png 1024w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1-768x238.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/MicrosoftTeams-image-1-500x155.png 500w\" sizes=\"(max-width: 1273px) 100vw, 1273px\" \/><\/a><\/p>\n<p><strong>3. Quel est le processus de commande de mat\u00e9riel informatique?<\/strong><\/p>\n<p>\u00c0 NOTER : Pour la proc\u00e9dure d&rsquo;achats, les d\u00e9lais de livraison et d&rsquo;installation sont de 4 \u00e0 12 semaines.<\/p>\n<p>Pour l\u2019ajout d\u2019un poste de travail :<\/p>\n<ul>\n<li>Ouvrir un billet Octopus selon la proc\u00e9dure normale en indiquant \u00abSILP\u00bb dans le commentaire du billet.<\/li>\n<li>Sp\u00e9cifier le local et l\u2019emplacement souhait\u00e9 pour ce nouveau poste de travail.<\/li>\n<li>L\u2019informatique validera la pr\u00e9sence d\u2019une prise r\u00e9seau et en fera l\u2019ajout si requis.<\/li>\n<li>L\u2019informatique effectuera la commande du poste de travail complet.<\/li>\n<li>L\u2019informatique effectuera la livraison et l\u2019installation avec vous.<\/li>\n<\/ul>\n<p>Pour l\u2019ajout d\u2019un lecteur de code \u00e0 barre (Changement \u00e0 la proc\u00e9dure initiale) :<\/p>\n<ul>\n<li>Vous devez faire une demande dans le GRM<\/li>\n<li>Le laboratoire propose le mod\u00e8le suivant : LS2208 (incluant c\u00e2ble et support)\n<ul>\n<li>code GRM 1023459\u00e0 utiliser pour l\u2019Ouest<\/li>\n<li>code GRM 143467 \u00e0 utiliser pour le Centre<\/li>\n<li>code GRM 4301728 \u00e0 utiliser pour l\u2019Est<\/li>\n<\/ul>\n<\/li>\n<li>Si vous d\u00e9sirez un autre mod\u00e8le, vous devez respecter les pr\u00e9requis du fournisseur: lire les formats code 128 et code 3 de 9<\/li>\n<li>Aucune installation n\u2019est requise, simplement faire le branchement USB<\/li>\n<\/ul>\n<p>Pour l\u2019ajout d\u2019une imprimante \u00e0 \u00e9tiquette :<\/p>\n<ul>\n<li>Ouvrir un billet Octopus selon la proc\u00e9dure normale en indiquant \u00abSILP\u00bb dans le commentaire du billet.<\/li>\n<li>Sp\u00e9cifier le nombre d\u2019imprimante \u00e0 \u00e9tiquette standard requise et les noms d\u2019ordinateurs qui devront y acc\u00e9der.<\/li>\n<li>L\u2019informatique validera la pr\u00e9sence d\u2019une prise r\u00e9seau et en fera l\u2019ajout si requis<\/li>\n<li>L\u2019informatique effectuera la commande d\u2019imprimante \u00e0 \u00e9tiquette standard<\/li>\n<li>L\u2019informatique effectuera la livraison et l\u2019installation avec vous<\/li>\n<\/ul>\n<p>Pour l\u2019ajout d\u2019un acc\u00e8s \u00e0 une imprimante \u00e0 \u00e9tiquette dans SoftWebPlus\u00a0:<\/p>\n<ul>\n<li>Ouvrir un billet Octopus selon la proc\u00e9dure normale en indiquant \u00ab SILP \u00bb dans le commentaire du billet;<\/li>\n<li>Sp\u00e9cifier le nom de l\u2019imprimante \u00e9tiquette que vous voulez acc\u00e9der via SoftWebPlus;<\/li>\n<li>Sp\u00e9cifier le nom des ordinateurs qui devront y acc\u00e9der;<\/li>\n<li>L\u2019informatique effectuera l\u2019ajout.<\/li>\n<\/ul>\n<p><strong>4. Quel est le processus pour l&rsquo;ajout des ic\u00f4nes <\/strong><strong>SoftWebPlus dans le dossier Citrix ?<\/strong><\/p>\n<ul>\n<li>Ouvrir un billet Octopus selon la proc\u00e9dure normale en indiquant \u00abSILP\u00bb dans le commentaire du billet.<\/li>\n<li>Choisir \u00ab\u00a0J&rsquo;ai besoin de&#8230; &#8211;\u00a0 Acc\u00e8s &#8211; \u00c0 un logiciel &#8211; Application\u00a0\u00bb<\/li>\n<li>Sp\u00e9cifier que vous voulez acc\u00e9der au logiciel SoftWebPlus.<\/li>\n<li>Pr\u00e9ciser le ou les comptes Windows ainsi que son port d\u2019attache.<\/li>\n<li>L\u2019informatique ajoutera ces comptes Windows.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/SoftWebPlus.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206251 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/SoftWebPlus.jpg\" alt=\"\" width=\"397\" height=\"131\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/SoftWebPlus.jpg 397w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/07\/SoftWebPlus-300x99.jpg 300w\" sizes=\"(max-width: 397px) 100vw, 397px\" \/><\/a><\/p>\n<p><strong><span class=\"TextRun SCXW160533200 BCX9\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW160533200 BCX9\">4a. Comment rafra\u00eechir le dossier Citrix afin de voir ap<\/span><span class=\"NormalTextRun SCXW160533200 BCX9\">para\u00eetre les ic\u00f4nes SoftWebPlus?<\/span><\/span><span class=\"EOP SCXW160533200 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/strong><\/p>\n<p><span class=\"TextRun SCXW147678865 BCX9\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW147678865 BCX9\">Cliquer sur le bouton gauche de votre souris <\/span><span class=\"NormalTextRun SCXW147678865 BCX9\">en \u00e9tant <\/span><span class=\"NormalTextRun SCXW147678865 BCX9\">sur la fl\u00e8che au bas de l\u2019<\/span><span class=\"NormalTextRun SCXW147678865 BCX9\">\u00e9cran afin de faire appara\u00eetre l\u2019ic\u00f4ne Workspace suivant\u202f:<\/span><span class=\"NormalTextRun SCXW147678865 BCX9\">\u00a0<\/span><\/span><span class=\"EOP SCXW147678865 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/11\/icone.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-207858\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/11\/icone.png\" alt=\"\" width=\"55\" height=\"43\" \/><\/a><\/p>\n<p><span class=\"TextRun SCXW167138359 BCX9\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW167138359 BCX9\">Cliquer sur le bouton gauche de votre souris en \u00e9tant sur l\u2019ic\u00f4ne Workspace.<\/span><\/span><span class=\"EOP SCXW167138359 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/11\/icone2.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-207859\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/11\/icone2.png\" alt=\"\" width=\"452\" height=\"290\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/11\/icone2.png 452w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/11\/icone2-300x192.png 300w\" sizes=\"(max-width: 452px) 100vw, 452px\" \/><\/a><\/p>\n<p><span class=\"TextRun SCXW196116737 BCX9\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW196116737 BCX9\">Si les ic\u00f4nes <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW196116737 BCX9\">SoftWebPlus<\/span><span class=\"NormalTextRun SCXW196116737 BCX9\"> ne sont pas dans le r\u00e9pertoire Workspace, vous devez suivre la proc\u00e9dure du microsite SILP afin d\u2019obtenir les ic\u00f4nes. (Section \u00ab\u202fUtiliser le SIL\/Mat\u00e9riel informatique et ic\u00f4nes, question #4)<\/span><\/span><span class=\"EOP SCXW196116737 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><strong>5. Dois-je faire la demande d&rsquo;ajout d&rsquo;ic\u00f4ne SoftWebPlus pour mon \u00e9quipe?<\/strong><\/p>\n<p>Tous les professionnels de la sant\u00e9 qui ont d\u00e9j\u00e0 un acc\u00e8s au SIL local, vont voir appara\u00eetre les ic\u00f4nes SoftWebPlus dans leur dossier Citrix.<br \/>\nSi ce n&rsquo;est pas le cas, vous devez suivre la proc\u00e9dure d&rsquo;ajout d&rsquo;ic\u00f4ne. <span style=\"color: #000000;\">(voir question 4)<\/span><\/p>\n<p><strong>6. <\/strong><strong>Existe-t-il de nouvelles ic\u00f4nes avec le nouveau syst\u00e8me informatique des laboratoires?<\/strong><\/p>\n<p>Oui. les voici.<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HBM-1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206935 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HBM-1.jpg\" alt=\"\" width=\"980\" height=\"552\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HBM-1.jpg 980w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HBM-1-300x169.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HBM-1-768x433.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HBM-1-500x282.jpg 500w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/><\/a> <a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HCLM-1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206936 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HCLM-1.jpg\" alt=\"\" width=\"981\" height=\"560\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HCLM-1.jpg 981w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HCLM-1-300x171.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HCLM-1-768x438.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HCLM-1-500x285.jpg 500w\" sizes=\"(max-width: 981px) 100vw, 981px\" \/><\/a> <a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HDS.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206937 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HDS.jpg\" alt=\"\" width=\"979\" height=\"553\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HDS.jpg 979w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HDS-300x169.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HDS-768x434.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HDS-500x282.jpg 500w\" sizes=\"(max-width: 979px) 100vw, 979px\" \/><\/a> <a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHMJPG-2.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206938 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHMJPG-2.jpg\" alt=\"\" width=\"985\" height=\"555\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHMJPG-2.jpg 985w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHMJPG-2-300x169.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHMJPG-2-768x433.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHMJPG-2-500x282.jpg 500w\" sizes=\"(max-width: 985px) 100vw, 985px\" \/><\/a> <a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHR-1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206939 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHR-1.jpg\" alt=\"\" width=\"956\" height=\"546\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHR-1.jpg 956w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHR-1-300x171.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHR-1-768x439.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_HHR-1-500x286.jpg 500w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/a> <a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_PB-1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206940 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_PB-1.jpg\" alt=\"\" width=\"978\" height=\"552\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_PB-1.jpg 978w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_PB-1-300x169.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_PB-1-768x433.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/icone_PB-1-500x282.jpg 500w\" sizes=\"(max-width: 978px) 100vw, 978px\" \/><\/a><\/p>\n<p><strong>7. Quel ic\u00f4ne SoftWebPlus dois-je utiliser pour me pratiquer?\u00a0<\/strong><\/p>\n<p>Vous pouvez utiliser l&rsquo;ic\u00f4ne SoftWebPlus PREPROD. Notez que l&rsquo;environnement SoftWebPlus FORM n&rsquo;est pas utilis\u00e9 pour le moment.<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/SWP_Preprod.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206964 aligncenter\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/11\/SWP_Preprod.jpg\" alt=\"\" width=\"136\" height=\"155\" \/><\/a><\/p>\n<p><strong>8. Quelle est la proc\u00e9dure lors d&rsquo;un bris d&rsquo;imprimante?<\/strong><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/05\/MicrosoftTeams-image-7.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-207436 size-full\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/05\/MicrosoftTeams-image-7.png\" alt=\"\" width=\"841\" height=\"560\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/05\/MicrosoftTeams-image-7.png 841w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/05\/MicrosoftTeams-image-7-300x200.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/05\/MicrosoftTeams-image-7-768x511.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/05\/MicrosoftTeams-image-7-451x300.png 451w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/a><\/p>\n<p><strong><span class=\"ui-provider ee bgq bcr cei cej cek cel cem cen ceo cep ceq cer ces cet ceu cev cew cex cey cez cfa cfb cfc cfd cfe cff cfg cfh cfi cfj cfk cfl cfm cfn\" dir=\"ltr\">9. Est-ce que l\u2019utilisation du lecteur de code \u00e0 barres n\u00e9cessite une configuration au pr\u00e9alable?<\/span><\/strong><\/p>\n<p>Il faut appliquer la configuration compatible SILP (SoftWebPlus) pour les lecteurs de code \u00e0 barre de type \u00ab\u00a0crayon\u00a0\u00bb (HHR) ou \u00ab\u00a0LS2208\u00a0\u00bb.\u00a0 Veuillez \u00ab\u00a0scanner\u00a0\u00bb les codes \u00e0 barres de la proc\u00e9dure appropri\u00e9e (Microsite SILP\/section Documentation), AVANT la premi\u00e8re utilisation du lecteur de code \u00e0 barre avec le SILP SoftWebPlus.<\/p>\n<p>Il est <strong>important <\/strong>de ne pas appliquer cette configuration maintenant, si vous utilisez encore votre lecteur de code \u00e0 barre avec votre SIL local (HHR\u00a0: Cortex).\u00a0 Vous devez le faire seulement \u00e0 7h le matin de la mise en production SoftWebPlus.<\/p>\n<\/div>\n<h3>Code utilisateur<\/h3>\n<div>\n<p><strong>1. Quel est le processus de distribution des acc\u00e8s utilisateurs SoftWebPlus initiale \u00e0 la rencontre SU #2?<\/strong><\/p>\n<ul>\n<li>Le superutilisateur (SU) doit fournir la liste des utilisateurs de son secteur en utilisant le gabarit fourni par Annie\/Alexandre durant la rencontre #2<\/li>\n<li>Annie\/Alexandre cr\u00e9eront les comptes SoftWebPlus<\/li>\n<li>Annie\/Alexandre retourneront au super utilisateur les comptes selon la liste re\u00e7ue par le super utilisateur<\/li>\n<li>Le super utilisateur distribuera les comptes SoftWebPlus aux utilisateurs de son secteur<\/li>\n<li>Les m\u00e9decins sont exclus de ce processus<\/li>\n<\/ul>\n<p><strong>2. Quelles informations le super-utilisateur doit-il envoyer pour la demande d\u2019un compte d\u2019acc\u00e8s utilisateur pour SoftWebPLus ou modification des droits d&rsquo;acc\u00e8s apr\u00e8s les rencontres SILP SU termin\u00e9es? <\/strong><\/p>\n<p>Le super-utilisateur doit envoyer un courriel contenant les informations suivantes:<\/p>\n<ul>\n<li>Nom, pr\u00e9nom, titre d\u2019emploi, num\u00e9ro d\u2019employ\u00e9 ou num\u00e9ro de permis de l&rsquo;utilisateur<\/li>\n<li>Nom, pr\u00e9nom d\u2019un utilisateur SoftWebPlus qui a d\u00e9j\u00e0 les m\u00eames acc\u00e8s que ceux que vous demandez<\/li>\n<\/ul>\n<p><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/est.omni-assistant.net\/csssjr-labo\/Document\/Handlers\/FileStreamer.ashx?Df_Guid=aacac01c-bb2a-4d9c-a30a-1dbdf68ab8cb&amp;MostRecentDocument=true\" target=\"_blank\" rel=\"noopener\">Tableau des coordonn\u00e9es par laboratoires<\/a><\/span><br \/>\n<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/10\/Codes-dutilisateurs-SoftWebPlus-Monteregie.xlsx\" target=\"_blank\" rel=\"noopener\">Codes d&rsquo;utilisateurs SoftWebPlus<\/a><\/span><\/p>\n<p><strong>3. Pour la mise en production, est-ce que je dois faire la demande d&rsquo;acc\u00e8s SoftWebPlus PROD?\u00a0<\/strong><\/p>\n<p>Non. La veille de la mise en production, votre compte d&rsquo;acc\u00e8s actuel sera automatiquement fonctionnel en SoftWebPlus PROD.<\/p>\n<p><strong>4. Quels codes puis-je utiliser pour faire de la formation dans l&rsquo;environnement PREP?<\/strong><\/p>\n<p>Voici les codes \u00e0 utiliser :<\/p>\n<p>&lt;=<br \/>\n<a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_01.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-207379 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_01-300x278.png\" alt=\"\" width=\"300\" height=\"278\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_01-300x278.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_01-323x300.png 323w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_01.png 346w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_02.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-207380 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_02-214x300.png\" alt=\"\" width=\"214\" height=\"300\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_02-214x300.png 214w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_02.png 349w\" sizes=\"(max-width: 214px) 100vw, 214px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_03.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-207381 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_03-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_03-300x300.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_03-150x150.png 150w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/04\/tableau_PREP_03.png 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<h3>Transmission des r\u00e9sultats<\/h3>\n<div>\n<p><strong>1. Pourquoi est-ce que je ne re\u00e7ois pas mes r\u00e9sultats dans mon Dossier m\u00e9dical \u00e9lectronique (DM\u00c9)?\u00a0<\/strong><\/p>\n<p><strong>Le processus standard de r\u00e9ception des r\u00e9sultats est celui-ci :<\/strong><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/resultats_DME_01.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-207011 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/resultats_DME_01.jpg\" alt=\"\" width=\"1005\" height=\"311\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/resultats_DME_01.jpg 1005w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/resultats_DME_01-300x93.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/resultats_DME_01-768x238.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/resultats_DME_01-500x155.jpg 500w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/><\/a><\/p>\n<p><b>Sp\u00e9cifications<\/b><\/p>\n<p>Dans le cadre du syst\u00e8me d\u2019information provincial des laboratoires (SIL-P), les DM\u00c9 s\u2019alimentent des r\u00e9sultats en provenance du SND\u00c9 provincial par filtrage des r\u00e9sultats en fonction de la clinique o\u00f9 se trouve le m\u00e9decin prescripteur. Auparavant avec le syst\u00e8me d\u2019information du laboratoire local, les DM\u00c9 s\u2019alimentaient des r\u00e9sultats en provenance du SIDER r\u00e9gional. Les r\u00e9sultats \u00e9taient aliment\u00e9s par m\u00e9decin prescripteur peu importe sa clinique ou lieu de pratique. Ce changement implique que vous recevez uniquement les r\u00e9sultats prescrits \u00e0 la clinique de votre DME associ\u00e9 \u00e0 la requ\u00eate de laboratoire prescrite o\u00f9 l\u2019usager est suivi. Par exemple, si un m\u00e9decin pratique \u00e0 une clinique X et \u00e0 l\u2019urgence d\u2019un h\u00f4pital Y, les r\u00e9sultats pr\u00e9sents dans le DM\u00c9 de la clinque X seront uniquement ceux prescrits \u00e0 cette clinique, les r\u00e9sultats des patients de l\u2019urgence ni seront pas pr\u00e9sents.<\/p>\n<p><strong>Causes possibles de non-transmission des r\u00e9sultats\u00a0<\/strong><\/p>\n<p>A. La clinique n&rsquo;est pas abonn\u00e9e au SND\u00c9 provincial<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_01.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-207012 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_01.jpg\" alt=\"\" width=\"1007\" height=\"348\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_01.jpg 1007w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_01-300x104.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_01-768x265.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_01-500x173.jpg 500w\" sizes=\"(max-width: 1007px) 100vw, 1007px\" \/><\/a><\/p>\n<p>B. L\u2019identification et les coordonn\u00e9es de la clinique sont insuffisantes<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_02.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-207013 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_02.jpg\" alt=\"\" width=\"1009\" height=\"416\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_02.jpg 1009w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_02-300x124.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_02-768x317.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_02-500x206.jpg 500w\" sizes=\"(max-width: 1009px) 100vw, 1009px\" \/><\/a><\/p>\n<p>C. Mauvaises s\u00e9lections de la clinique lors de la saisie de la requ\u00eate d\u2019analyses<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_03.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-207014 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_03.jpg\" alt=\"\" width=\"1006\" height=\"423\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_03.jpg 1006w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_03-300x126.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_03-768x323.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/12\/non-transmission_resultats_03-500x210.jpg 500w\" sizes=\"(max-width: 1006px) 100vw, 1006px\" \/><\/a><\/p>\n<p><strong>2. Les r\u00e9sultats sont accessibles \u00e0 qui lorsque que je s\u00e9lectionne un lieu li\u00e9 \u00e0 un CISSS?<\/strong><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-207591\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1-1024x445.png\" alt=\"\" width=\"584\" height=\"254\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1-1024x445.png 1024w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1-300x130.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1-768x334.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1-500x217.png 500w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-1.png 1210w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/a><\/p>\n<p><strong>3. Les r\u00e9sultats sont accessible \u00e0 qui lorsque je s\u00e9lectionne un lieu hors CISSS<\/strong><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-207590\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2-1024x439.png\" alt=\"\" width=\"584\" height=\"250\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2-1024x439.png 1024w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2-300x128.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2-768x329.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2-500x214.png 500w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2023\/08\/SLIP-transmission-2.png 1186w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/a><\/p>\n<\/div>\n<h3>Divers<\/h3>\n<div>\n<p><strong>1. Combien de temps d&rsquo;avance les requ\u00eates peuvent-elles \u00eatre cr\u00e9\u00e9es dans SoftwebPlus?<\/strong><\/p>\n<p>10 jours avant le pr\u00e9l\u00e8vement. Apr\u00e8s ce d\u00e9lai, toutes les requ\u00eates pour lesquelles il n\u2019y a pas eu de pr\u00e9l\u00e8vement effectu\u00e9 sont annul\u00e9es automatiquement par le syst\u00e8me.<\/p>\n<p><strong>2. Peut-on faire une recherche de r\u00e9sultat par plage de date ?<\/strong><\/p>\n<p>Oui, en cliquant sur la section <em>Rapports<\/em><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206587 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1.png\" alt=\"\" width=\"1351\" height=\"106\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1.png 1351w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1-300x24.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1-1024x80.png 1024w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1-768x60.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-1-500x39.png 500w\" sizes=\"(max-width: 1351px) 100vw, 1351px\" \/><\/a><\/p>\n<p>Ensuite, cliquez sur le bouton <em>Recherche de patients<\/em><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-2.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206588 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-2.png\" alt=\"\" width=\"309\" height=\"85\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-2.png 309w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-2-300x83.png 300w\" sizes=\"(max-width: 309px) 100vw, 309px\" \/><\/a><br \/>\nVous pourrez \u00e9lectionner des crit\u00e8res si vous voulez afficher une liste plus restreinte (selon clinique, m\u00e9decin, plage de dates).<\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206589 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3.png\" alt=\"criteres_recherche\" width=\"1555\" height=\"568\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3.png 1555w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3-300x110.png 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3-1024x374.png 1024w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3-768x281.png 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3-1536x561.png 1536w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-3-500x183.png 500w\" sizes=\"(max-width: 1555px) 100vw, 1555px\" \/><\/a><\/p>\n<p><strong>3. Pr\u00e9fixes des dossiers selon le site<\/strong><\/p>\n<p><a href=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/08\/tableau-SIL.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-206521 alignnone\" src=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/08\/tableau-SIL.jpg\" alt=\"\" width=\"924\" height=\"325\" srcset=\"https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/08\/tableau-SIL.jpg 924w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/08\/tableau-SIL-300x106.jpg 300w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/08\/tableau-SIL-768x270.jpg 768w, https:\/\/santemc.quebec\/santemc\/icentre\/wp-content\/uploads\/2022\/08\/tableau-SIL-500x176.jpg 500w\" sizes=\"(max-width: 924px) 100vw, 924px\" \/><\/a><\/p>\n<p><strong>4. Le SIL-P \u00e9tant provincial, pouvons-nous consulter tous les sites o\u00f9 un patient a \u00e9t\u00e9 en s\u00e9jour avec son num\u00e9ro RAMQ?<\/strong><\/p>\n<p>Non. Vous devez continuer d&rsquo;utiliser le syst\u00e8me DSQ pour voir l&rsquo;ensemble des r\u00e9sultats d&rsquo;un patient.<\/p>\n<p><strong>5. J&rsquo;ai de la difficult\u00e9 \u00e0 trouver une clinique en cr\u00e9ation de requ\u00eate, que dois-je faire?\u00a0<\/strong><br \/>\nVous pouvez acc\u00e9der au fichier d&rsquo;extraction des <a href=\"https:\/\/santemc.quebec\/icentre\/?page_id=204548\" target=\"_blank\" rel=\"noopener\">cliniques SIL-P<\/a> et effectuer une recherche \u00e0 partir d&rsquo;une adresse.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Formations et patients test 1. Pour suivre les formations concernant le SIL via la plateforme ENA Provincial &#8211; FCP : Formation : SIL provincial \u2013 utiliser SoftWebPlus pour la saisie de requ\u00eates, l&rsquo;enregistrement de pr\u00e9l\u00e8vements et la consultation de r\u00e9sultats &hellip; <a href=\"https:\/\/santemc.quebec\/icentre\/systeme-dinformation-des-laboratoires-sil\/utiliser-le-sil\/\">Continuer la lecture <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":204546,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"sil.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/pages\/204543"}],"collection":[{"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/comments?post=204543"}],"version-history":[{"count":117,"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/pages\/204543\/revisions"}],"predecessor-version":[{"id":207861,"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/pages\/204543\/revisions\/207861"}],"up":[{"embeddable":true,"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/pages\/204546"}],"wp:attachment":[{"href":"https:\/\/santemc.quebec\/icentre\/wp-json\/wp\/v2\/media?parent=204543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}